On completing the online checkout process on this website, you have created an order. As part of the this process you will have the opportunity to check your order and to correct any errors. On completion of the checkout process, you will be sent an order acknowledgement email with details of the products you have ordered. Your card will be charged during the checkout process, not upon despatch.
Our acceptance of your order takes place upon despatch by Chilli Mash Company Ltd. In the event that we have not been able to fulfil your order, we will inform you prior to despatch. In the event that we have had to cancel your order, a full refund will be made.
We reserve the right to cancel your order for the following reasons
· Goods are not available;
· Authorisation for your payment cannot be obtained by Chilli Mash Company Ltd;
· If there has been a pricing or product description error.
· You have requested that we cancel your order.
It is the responsibility of you the customer to provide a correct shipping and billing address at the point of order. Goods will be despatched to the shipping address provided and, in the event that any goods are returned to Chilli Mash Company Ltd due to an incorrect or incomplete address, it will be the responsibility of the customer to pay again for redelivery in order to receive their order.
Prices on this website are reviewed periodically and are subject to change at any point.
Our pricing does not include any custom or import charges/taxes that may be applicable in some countries outside of the United Kingdom. It is the responsibility of the customer to determine and pay any such charges.
Payment for your order will be made at the point of checkout through the payment systems available on this website. We offer Paypal and Square both of which are secure payment gateways for the collection of your credit/debit card details and do not store any of these details.
We do not receive your Credit/Debit card details from the payment gateways we use, only notification that your payment has passed or failed.
For our full Terms & Conditions click here.